Introducing Causly: From Customer Frustration to Code Fix in Minutes

Every developer knows the pain: a customer reports a bug, but the description is vague. "It doesn't work" or "something broke" sends you down a rabbit hole of guesswork, back-and-forth emails, and hours of attempted reproduction.

We built Causly to end this cycle forever.

The Problem We're Solving

Studies show that developers spend up to 30% of their time debugging issues, and a significant portion of that time is wasted on:

• Trying to understand what the customer actually experienced
• Reproducing issues with incomplete information
• Going back and forth asking for more details
• Searching through code without knowing where to look

Screen recordings help, but watching a 5-minute video and then manually searching your codebase for the relevant files is still time-consuming.

How Causly Works

Causly uses advanced AI to bridge the gap between what your customer experienced and the code that needs to change:

1. Video Understanding

Our AI watches customer screen recordings the way a developer would—identifying UI elements, reading error messages, and understanding the sequence of actions that led to the issue.

2. Frustration Detection

We automatically detect moments of user frustration: rage clicks, repeated failed attempts, confused navigation patterns. These signals help prioritize what matters most.

3. Codebase Search

Causly connects to your codebase and uses semantic search to find the exact files and functions relevant to the issue. No more grep-ing through thousands of files.

4. AI-Powered Fix Generation

Our AI analyzes the matched code in context with the user's experience and generates targeted fix suggestions—complete with explanations of what went wrong and how to fix it.

5. One-Click PR Creation

When you're ready, create a GitHub pull request directly from Causly. The fix, the context, the explanation—all packaged and ready for review.

Why Now?

The convergence of several AI breakthroughs made Causly possible:

• Vision AI can now accurately understand what's happening in screen recordings
• Large Language Models can reason about code at near-human levels
• Semantic search through vector embeddings makes finding relevant code instant

We've combined these capabilities into a seamless workflow that feels like having a senior developer watching every bug report with you.

Get Started

Causly is available today in beta. We're offering:

• A generous free trial to experience the full platform
• VSCode extension for in-editor analysis
• Slack integration for team workflows
• Direct GitHub integration for PR creation

Start your free trial and see how much time you can save on your next bug report.

What's Next

This is just the beginning. We're working on:

• Real-time session replay integration
• Automated fix verification
• Team analytics and insights
• More integrations with your favorite tools

Join us in building the future of debugging. Your customers—and your developers—will thank you.