Causly - Your Bug Detective

Meet Your Bug Detective

Causly watches customer recordings like a detective reviewing surveillance footage. Every click, every hesitation, every error - nothing escapes notice.

The Old Way Was Painful

Sound familiar?

C

The checkout is broken

What browser are you using?

D
C

Chrome I think?

What exactly happens when you click checkout?

D
C

It just doesn't work. Nothing happens.

Can you check the console for errors?

D
C

What's a console?

45 minutes later, you still don't know the issue

One Message. Done.

C

The checkout is broken. Here's a recording:

0:47
screen-recording.mp4
Causly analyzingCausly is investigating...
2 minutes later

What the Detective Uncovers

From a 47-second video, Causly extracts everything you need

Frustration Analysis

82

High Frustration

Frustration Score

Primary Issue

Checkout button not responding to clicks

Expected

Navigate to payment page

Actual

Nothing happens on click

Matched Files3 files

src/components/Checkout.tsx

Contains checkout button handler

94% match

src/hooks/useCart.ts

Cart state management

78% match

src/api/orders.ts

Order API client

45% match

Suggested Fixes1 suggestion

1

Add optional chaining to prevent crash

src/components/Checkout.tsx

92% confidence

Explanation

The cart.order object may be undefined when the user hasn't added items yet. Adding optional chaining prevents the crash.

Code Changes

- const orderId = cart.order.id;
+ const orderId = cart.order?.id;

From "It's Broken" to Fixed

No more playing 20 questions
No more reproducing bugs blindly
No more digging through logs
Just the fix, ready to apply
Causly - Case Closed
Case Closed
Causly

Put the Detective to Work

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