
Meet Your Bug Detective
Causly watches customer recordings like a detective reviewing surveillance footage. Every click, every hesitation, every error - nothing escapes notice.
The Old Way Was Painful
Sound familiar?
The checkout is broken
What browser are you using?
Chrome I think?
What exactly happens when you click checkout?
It just doesn't work. Nothing happens.
Can you check the console for errors?
What's a console?
One Message. Done.
The checkout is broken. Here's a recording:
What the Detective Uncovers
From a 47-second video, Causly extracts everything you need
Frustration Analysis
High Frustration
Frustration Score
Primary Issue
Checkout button not responding to clicks
Expected
Navigate to payment page
Actual
Nothing happens on click
Matched Files3 files
src/components/Checkout.tsx
Contains checkout button handler
src/hooks/useCart.ts
Cart state management
src/api/orders.ts
Order API client
Suggested Fixes1 suggestion
Add optional chaining to prevent crash
src/components/Checkout.tsx
Explanation
The cart.order object may be undefined when the user hasn't added items yet. Adding optional chaining prevents the crash.
Code Changes
- const orderId = cart.order.id;
+ const orderId = cart.order?.id;From "It's Broken" to Fixed

